Getting Started
Welcome to ReadyChatAI! This guide will walk you through the essential first steps to set up your account and configure your AI-powered social media automation bot.
Getting started with ReadyChatAI - Step 1
Getting started with ReadyChatAI - Step 2
🚀 Creating Your Account
Getting started with ReadyChatAI is straightforward. Follow these steps to create your account:
- Navigate to the ReadyChatAI homepage
- Click "Get Started" (or similar signup button)
- Enter your information:
- Full name
- Email address
- Secure password
- Complete registration by following the on-screen instructions
- Verify your email address if prompted
⚠️ Security Tip: Choose a strong, unique password for your ReadyChatAI account to protect your business information and connected social media channels.
📋 The Introduction Survey: Your Bot's Foundation
After successfully creating your account, you'll be automatically redirected to the Introduction Survey. This is the most critical step in setting up your ReadyChatAI bot.
The Introduction Survey - Your bot's foundation
Why This Survey Matters
The Introduction Survey serves as your bot's initial training session. Every detail you provide becomes part of your bot's knowledge base, enabling it to:
- Answer customer questions accurately
- Represent your brand consistently
- Handle inquiries about your products and services
- Provide relevant business information
What Information You'll Provide
Be prepared to share details about:
-
Business Overview
- Business name and description
- Types of products or services offered
- Key selling points and unique aspects
-
Operational Details
- Hours of operation
- Location and contact information
- Business policies
-
Customer Interaction
- Common customer questions
- Frequently asked questions
- Information for appointment setting or order processing
Survey Categories
The survey will guide you through several important areas:
- Brand Voice & Personality: How you describe your business sets the tone for customer interactions
- Core Business Information: Essential details customers need to know
- Product/Service Overview: General information about your offerings
- Initial FAQ Set: Common questions your bot should be prepared to answer
✅ Pro Tip: Be thorough and accurate in your responses. The more detailed information you provide, the more effective your bot will be from day one, reducing the need for manual intervention and ensuring better customer experiences.
Survey section - Business details
Survey section - Products and services
Survey section - Customer interaction preferences
Survey section - Business policies and procedures
Survey completion - Your bot is ready!
🔄 Updating Your Information
Your business information isn't set in stone. ReadyChatAI makes it easy to keep your bot's knowledge current:
Business Info Page
- Access and edit core survey information anytime
- Update business details as they change
- Refine your bot's foundational knowledge
Data Sources & FAQ Management
- Add new questions and answers as they arise
- Train your bot on topics not covered in the initial survey
- Address questions your bot couldn't answer previously
What Happens Next?
Once you complete the Introduction Survey, you'll have access to your ReadyChatAI dashboard where you can:
- Monitor your bot's performance
- Connect social media accounts
- Review and manage customer interactions
- Continue training your bot with new information
Quick Checklist
Before you begin, make sure you have:
- Business information readily available
- List of common customer questions
- Details about your products/services
- Business hours and contact information
- Any specific policies or procedures customers should know
Need Help?
Remember, you can always return to update and refine your bot's knowledge. The Introduction Survey is just the beginning of creating a powerful AI assistant for your business.
Ready to get started? Click that "Get Started" button and begin building your intelligent customer service solution!