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Settings

Platform Settings: Customizing Your ReadyChatAI Environment​

The "Settings" area is your control panel for configuring fundamental aspects of your ReadyChatAI account and how it represents your business. This includes your core business details, personal user settings, team management, billing information, and options for accessing the platform.

Business Info​

The "Business Info" section is crucial as it holds the foundational details about your company. This information is often used by your ReadyChatAI bot to answer customer questions about your business, populate contact details, and ensure accurate representation across communications.

ReadyChatAI Business Info Settings Page
Updating your core business information.

Here, you can review and update the following key details:

  • Business Name: The official registered name of your business (e.g., "ReadyBusiness"). This is how your company will be identified.
  • Business Email Address: The primary email contact for your business (e.g., "retinga@gmail.com"). This might be used for official communications or displayed to customers.
  • Anything About My Business: A free-text field where you can provide a concise description or key details about your business. This information is vital for the AI to understand your company's nature, services, or unique selling propositions. Example: "It's a nice service provider B2B based business." Be as descriptive and informative as possible here.
  • Business Address: The physical address of your business, if applicable. This helps with location-based queries.
  • Contact Number: Your primary business phone number, including the country code (e.g., +1 (092) 344-4444). This is essential for customers wishing to call you.
  • Business Website: The official URL of your company's website (e.g., "N/A" if not applicable, or your actual website address). Your AI bot can direct users here for more information.

Ensure all information in this section is accurate and kept up-to-date, as it directly impacts the quality of information your AI bot can provide. A "Save" or "Update" button (not explicitly visible but implied) would be used to apply any changes.

Other Settings Overview​

The "Settings" main menu in the sidebar provides access to several other important configuration areas for your ReadyChatAI account:

ReadyChatAI Settings Sidebar Menu
Sub-options available under Settings.

Personal​

This sub-section allows you to manage your individual user profile settings within ReadyChatAI. This includes:

  • Your name and contact details.
  • Password management (changing your login password).
  • Language preferences for the platform interface.
  • Notification preferences for account activity or messages.

User Management​

If you have a team using ReadyChatAI, this section is where you manage user accounts. Functionality includes:

  • Adding new team members to your ReadyChatAI account.
  • Assigning roles and permissions to different users (e.g., administrator, agent).
  • Editing existing user details or deactivating accounts for team members who no longer require access.

Billing​

The "Billing" section is where you manage all financial aspects related to your ReadyChatAI subscription. This would cover:

  • Viewing your current subscription plan and its features (e.g., message limits, number of users).
  • Updating your payment methods.
  • Viewing billing history and downloading invoices.
  • Options to upgrade or downgrade your subscription plan.