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Products

Managing Products​

The "Products" sub-section is where you list and manage all individual items your business offers for sale or discussion through the bot.

Products List
The main list view for all your products.

Products Dashboard​

Overview metrics:

  • Total Products: The total count of individual products listed.
  • Recently Added: Products added recently.
  • Trending Products: Popular or frequently viewed products.

An "Import Products" button will allow for bulk product uploads through the Data Sources section.

All Products Table​

This table provides a comprehensive list of your products:

  • Checkbox: For selecting multiple products for bulk actions (if available).
  • ID: A unique identifier for the product.
  • Products: The name of the product and often a thumbnail image.
  • Category: The category the product belongs to.
  • Price: The price of the product (e.g., "$20.00 USD").
  • Quantity: The current stock level or available quantity.
  • Availability: Indicates if the product is "Available" or "Out of Stock".
  • Actions:
    • 👁️ View product details
    • ✏️ Edit the product
    • 🗑️ Delete the product

Use the "Add New Product" button to create a new entry.

Adding or Editing a Product​

When you click "Add New Product" or edit an existing one, you'll be taken to a detailed form to input or modify product information.

Add Product Form
Edit Product View
The comprehensive form for managing product details.

Product Details Section​

  • Product Name: The official name of your product.
  • Category: Select the appropriate category from a dropdown list.
  • Description: A detailed description of the product, its features, and benefits.
  • Currency: The currency for the price (e.g., USD).
  • Price: The selling price.
  • Availability: Select the current availability status.
  • Stock: Current quantity on hand.

Product Images Section​

  • Upload high-quality images (recommended: min 200x200 px).
  • Drag and drop or use an Upload button.

Checkout Questions Section​

This feature lets the bot ask specific questions during checkout (e.g., size, color, customization):

  • Available Questions: A list of predefined questions.
  • + Add New: Optionally add new ones.
  • Assigned Questions: Select and reorder questions for this product.

“Reordering questions will present them to users in a systematical sequence during the product checkout process.”

Frequently Asked Questions (FAQ) Section​

Link existing FAQs related to this product:

  • Available Questions: General FAQs.
  • Assigned Questions: FAQs specifically linked to this product.

Click Save at the bottom when done.

💡 Rich Product Data = Smarter Bot
The more detailed and accurate information you provide for your products (including images descriptions, linked FAQs, and checkout questions), the better your ReadyChatAI bot will be at showcasing them, answering queries, and facilitating a smooth sales process.